If Something's Not Right
We take every job seriously and want to know if we've fallen short. If you have a concern about a clearance we've carried out, please contact us with your details and a description of the issue.
We'll acknowledge your complaint within one business day and aim to resolve it within five business days. Where a complaint relates to items removed or disposed of, we'll refer to the written inventory provided at the completion of your job.
If you're not satisfied with our response, you're entitled to raise the matter with Consumer Affairs Victoria.